Privacy Policy
Privacy Policy for Voltwise Technologies
Who We Are
Our website address is https://www.voltwise.co.ke. Voltwise Technologies is dedicated to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your data.
Information We Collect
Comments
When visitors leave comments on our website, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to verify if you are using it. The Gravatar privacy policy can be found at https://automattic.com/privacy/. After your comment is approved, your profile picture (if associated) will be visible to the public in the context of your comment.
Media
If you upload images to our website, ensure that they do not contain embedded location data (EXIF GPS), as visitors can download and extract location details from the images posted.
Cookies
We use cookies to enhance your browsing experience:
- For Comments: If you leave a comment, you can opt-in to saving your name, email address, and website in cookies for convenience. These cookies will last for one year.
- Temporary Cookies: When visiting our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie does not store any personal data and is discarded upon closing your browser.
- Login Cookies: For registered users, cookies save your login details and screen preferences. Login cookies last two days, while screen preferences cookies last for one year. Selecting “Remember Me” extends login retention to two weeks. Logging out removes these cookies.
- Editing/Publishing Cookies: When editing or publishing content, a cookie stores the post ID of the article. This cookie expires after one day.
How We Use Your Data
We use the information collected from you to:
- Respond to your inquiries and comments.
- Improve our website and customer experience.
- Process orders and provide services requested through our platform.
- Detect and prevent spam or malicious activity on our site.
Embedded Content from Other Websites
Articles on our site may contain embedded content such as videos, images, or articles. Embedded content behaves as if you are visiting the original third-party site. These sites may collect data, use cookies, or monitor your interactions with their content. We encourage you to review their privacy policies for more details.
Who We Share Your Data With
Your data is shared with third parties only when necessary to provide services or comply with legal obligations. For example, if you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Comments: Comments and their metadata are stored indefinitely to allow us to recognize and approve follow-up comments.
- User Profiles: For registered users, personal information provided is stored in your user profile. You can view, edit, or delete this information at any time (except your username). Administrators can also access and manage user profiles.
Your Rights Over Your Data
You have the right to:
- Request an exported file of the personal data we hold about you.
- Request that we delete any personal data we hold, except for data retained for legal, administrative, or security purposes.
To exercise these rights, contact us using the details below.
Where Your Data is Sent
Visitor comments may be reviewed through automated spam detection services.
Security of Your Data
We implement security measures to protect your data from unauthorized access, misuse, or disclosure. However, no data transmission over the internet is entirely secure, and we advise users to take precautions when sharing sensitive information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will take steps to delete it promptly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: info@voltwise.co.ke
- Phone: +254 071 5007 147
- Address: Cross Road House, Charles Rubia Road, Nyamakima, Nairobi, Kenya
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the most recent revision will be noted.
Effective Date: Feb 1st 2023
